FAQs
Related Questions
Find answers to common inquiries regarding our services, processes, and policies. Our goal is to ensure clarity, transparency, and confidence at every stage of your journey with us.
We are a creative digital studio providing tailored solutions that help businesses elevate their brand and online presence through design, innovation, and strategy.
You can get in touch with us via our contact form on www.rexfoxtech.com or email us directly at Enquiries@rexfoxtech.com. We typically respond within 12–24 hours.
Absolutely. We work with businesses globally and are experienced in handling remote collaborations with clients across different time zones.
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Turnaround times vary depending on the complexity and scope of the project. Most standard design and branding projects are delivered within 5–10 business days.
We accept payments via secure online methods, including credit/debit cards and PayPal. Payment instructions are shared with you during onboarding or after project confirmation.
Yes. We include a defined number of revisions in each package to ensure you’re completely satisfied. Additional revisions may be subject to extra charges.
Yes. Upon full payment and completion, you will receive all final files and full ownership rights to your project assets.
We take data security seriously. All your information is handled with strict confidentiality and stored securely as per our Privacy Policy.
Yes. We offer post-project support and can provide ongoing maintenance packages depending on your needs.
Feel free to reach out. Our team handles a wide range of custom digital solutions, and we’re happy to discuss tailored services based on your business needs.
We’ll do our best to align the project with your expectations. If concerns remain after multiple revisions, we may offer an alternative solution or a partial refund depending on the situation.